Données Associées à : Transformation numérique des gouvernements brésiliens : Satisfaction des citoyens vis-à-vis des services publics numériques

By Innovation in Citizen Services Division (VPS/IFD/ICS)

Dataset related to the publication "Transformacao Digital dos Governos Brasileiros Satisfacao dos Cidados com os Serviços Públicos Digitais". The document summarizes the results of a new citizen satisfaction survey on digital public services in Brazil. It shows that the Brazilian population is connected and considers itself well adapted to the digital world, even with foreseeable inequalities of age, level of formal education and income. It aimed to collect information about the adaptation of citizens to the digital world, their level of perceived connectivity and internet use and their assessment of the quality of digital services in the public sector (focusing on the state level, but also with questions about the federal and municipal levels) and the private sector, among other topics.

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Metadata & use

Identifiant https://doi.org/10.60966/jud8i0n4
Licence Creative Commons Attribution 4.0 International
Relation
Citation

Lafuente, Mariano;Leite, Rafael;Porrúa, Miguel;Valenti, Pablo, 2022, Data associated with: Digital Transformation of Brazilian Governments: Citizen Satisfaction with Digital Public Services, IDB Open Data, https://doi.org/10.60966/jud8i0n4

Issued date 2022-11-08
Modified date 2025-04-10
Balises/Mots-Clés Brazil · Citizen Satisfaction · Connectivity · Digital Governance · Digital Government · Digital Transformation · Innovation · Public Services · States
Langue Portuguese
Couverture Temporelle 2020-2020
Couverture Géographique
Brazil
Couverture Régionale Amérique Latine et Caraïbes
Éditeur
Inter-American Development Bank
Auteur
Lafuente, Mariano
Leite, Rafael
Porrúa, Miguel
Valenti, Pablo
Inter-American Development Bank
Type de Collecte de Données Donnée d'enquête
Type Statistique Données Transversales
Structure des Données Structured Data
Notes des Données

National quantitative survey with application of a structured questionnaire with a representative portion of the population selected by sampling through the method of probability proportional to size. More details in the methodology file.

Dataset files

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