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Citizen Survey on Government Transactions and Equity, 2023-2024

Por Innovation in Citizen Services Division (VPS/IFD/ICS); Social Sector (VPS/SCL/SCL); Country Department Southern Cone (VPC/CSC/CSC)

The Citizen Survey on Government Transactions and Equity (2025) is a comparative measurement conducted in 11 countries in Latin America and the Caribbean. Its objective is to capture the experience of the adult population (18 years or older) with procedures involving public entities, including the channels used, the barriers encountered, and the assessment of the process.

The sample is nationally representative for each country and takes into account key characteristics such as:

  • sex,
  • age
  • ethnicity
  • educational level
  • and urban or rural location.

This survey enables the identification of common and divergent patterns in the access to and use of government services in the region.

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Metadados e uso

Identificador https://doi.org/10.60966/vgjju86h
Licença Creative Commons Atribuição 4.0 Internacional
Produto de Conhecimento Relacionado
Data de publicação 2025-09-17
Data de modificação 2025-11-04
Idioma Spanish
Cobertura Temporal 2023-2024
País
Brazil
Chile
Colombia
Guatemala
Honduras
Jamaica
Panama
Paraguay
Peru
Uruguay
Publicador
Banco Interamericano de Desenvolvimento
Autor
Pombo, Cristina
Roseth, Benjamin
Santamaria, Julieth
Tipo de Coleta de Dados Dados de Inquéritos
Tipo Estatístico Cross-sectional Data
Estrutura dos Dados Structured Data

Arquivos do conjunto de dados

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