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Civil Service Development Index: 2004-2013

By Innovation in Citizen Services Division (VPS/IFD/ICS)

Results of the Civil Service Development Index (CSDI), obtained from diagnostics of the institutional quality of civil service systems in 16 Latin American countries. The IDB supported the design of a methodology that evaluates critical points to assess the civil services and carried out country evaluations in 2004. Between 2011 and 2013, a second group of diagnostics second group of diagnostics were completed (with the support of the Inter-American Development Bank, and in the case of Central American countries and Dominican Republic with the support of the Spanish Agency for International Cooperation and Development –AECID- and the Central American Integration System-SICA). Scores are available for 2004, 2011, 2012, 2013, 2015, 2017 and 2019 (year of second and/or third measurement varies per country). In 2015, 2017 and 2019, the IDB completed the third series of diagnosis. During the first assessment, 93 critical points were identified; each of those fed a subsystem and an index. In 2010 the methodology was simplified to 33 critical points and the base line was recalibrated to ensure comparability. The methodology is based in the identification of critical points that feed 8 subsystems: 1. Human Resources Planning, 2. Work Organization, 3. Employment management, 4. Performance management, 5. Compensation management, 6. Development management, 7. Human and social relations management, 8. HR Function organization; and 5 indexes: 1. Efficiency, 2. Merit, 3. Structural consistency, 4. Functional capacity, and 5. Integrating capacity.

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Metadata & use

Identifier https://doi.org/10.60966/im02hm06
License Creative Commons Attribution–NonCommercial–NoDerivs 3.0 IGO
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Citation

Cortázar Velarde, Juan Carlos;Lafuente, Mariano;Sanginés, Mario, 2015, Civil Service Development Index: 2004-2013, IDB Open Data, https://doi.org/10.60966/im02hm06
Published date 2015-04-20
Modified date 2025-04-11
Tags/Keywords Civil Service
Language Spanish
Temporal coverage 2004-2017
Country
Bahamas
Barbados
Bolivia
Brazil
Chile
Colombia
Costa Rica
Dominican Republic
Ecuador
El Salvador
Guatemala
Guyana
Haiti
Honduras
Jamaica
Mexico
Nicaragua
Panama
Paraguay
Peru
Suriname
Trinidad and Tobago
Uruguay
Region Latin America and the Caribbean
Publisher
Inter-American Development Bank
Author
Cortázar Velarde, Juan Carlos
Lafuente, Mariano
Sanginés, Mario
Inter-American Development Bank
Data collection type Administrative Data
Statistical type Panel Data
Data structure Structured Data

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